Proactive Services
Our approach is to manage a client's entire Internet IP activity on a proactive basis; so what does this mean?
For sure, we will undertake the consolidation of a domain name portfolio and conduct an audit of a company's brands if appropriate. It goes without saying that we will provide brand watching and domain monitoring services and quite naturally, Internet IP Management involves the provision of portfolio maintenance on an annual fee basis (renewals, technical changes etc.), new brand availability checks, domain name centric advice as it pertains to a company's strategic direction; however one of its primary benefits is the liberation of in-house personnel to attend to the core elements of their roles.
Access to professional advisers is key to what we do so the need to wait for an update in response to an email request (as is the case with many providers) disappears. Your personnel are able, and indeed encouraged, to approach their Demys point of contact and their enquires are dealt with immediately.
We don’t expect our clients to remain abreast of developments in Internet Policy & Governance; we proactively advise them on matters such as the introduction of new TLDs, their purpose, and whether or not registrations in this new space would be of benefit.
Given the profile and nature of a typical Demys client, we would expect to provide advice and assistance in disposals, mergers and acquisitions in support of the due diligence process. Our commitment to absolute client confidentiality provides the assurance that Demys can be instructed at the very early stages of the process.
Domain name portfolios should be dynamic. Our frequent reviews and holistic advice enable clients to assess the value of these assets and manage the portfolio in as cost-effective a manner as possible.
Account management is central to the delivery of the Demys experience. Regular meetings, frequent reporting and 24/7 access to named personnel ensure that our clients receive expedient responses to all of their enquiries.